In accordance with article L 211-3 of the Consumer Code, the individual is informed that, as a consumer, he has the right to have recourse to a consumer mediator with a view to the amicable resolution of the dispute which could oppose LAZARE INVEST IMMO only on the occasion of a contract concluded between the parties.
The terms of this mediation are organized by Articles L611-1 et seq. and R 612-1 and seqLes modalités de cette
médiation sont organisées par les articles L 611-1 and seq. of the Consumer Code, which provide in particular that :
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Mediation is free for the consumer with the exception of the costs provided for in 3° and 4° of article R 612-1 of the Consumer Code;
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The Mandator must justify having tried, beforehand, to resolve his dispute directly with the Agent by means of a written complaint;
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The mediator must be contacted within one year of his written complaint to the professional;
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The mediator, who must be on the list of mediators approved by the Commission for the Evaluation and Control of Mediation, accomplishes his mission with diligence and competence, in complete independence and impartiality, within the framework of a transparent procedure, efficient and fair.
The name of the mediator to whom the Representative reports and to whom the consumer can contact is
o Name of the mediator : ANM
CONSOMMATION
o Postal addfress of the mediator : 2, rue de
Colmar – 94300 VINCENNNES - France
o Mediator website : www.anm-conso.com
